Your privacy matters to US. US or WE whereever mentioned would mean M/s Naadi KPO Services LLP, itgiselfpi.com or ITGISelfPI Mobile APP. This Privacy Policy explains how we collect, process, use, share and protect information submitted by you. It also tells you how you can access and update your information.

ITGISelfPI Mobile APP is developed for Naadi KPO Services LLP by Empower Web Solutions Pvt Ltd. This mobile app is supported by Web Portal www.itgiselfpi.com ('Website').

WE recognize the importance of maintaining your privacy. WE are committed to maintain the confidentiality, integrity and security of all information of our users.

This Privacy Policy describes how WE collect and handle your information we may collect and/or receive from you via the use of this Website/APP. Please see below for details on what type of information we may collect from you, how that information is used in connection with the services offered through our Website and other shared with our business partners.

This Privacy Policy explains how we collect, process, use, share and protect information about you. It also tells you how you can access and update your information and make certain choices about how your information is used. The Privacy Policy covers both “online” (e.g., web and mobile services, including any websites operated by us such as https://www.itgiselfpi.com/ or ITGISelfPI Mobile Application, however accessed and/or used, whether via personal computers, mobile devices or otherwise) and “offline” (e.g., collection of data through mailings, telephone, or in person) in relation to App Based Auto Inspection, are collectively referenced as the “Services”. This Privacy Policy also applies to your use of interactive features or downloads that: (i) we own or control; (ii) are available through the Services; or (iii) interact with the Services.

This Privacy Policy is published in compliance of

a) the Information Technology Act, 2000

b)Information Technology (Reasonable Security Practices and Procedures

c) Sensitive Personal Information) Rules, 2011 (the "SPI Rules")

By using the ITGISelfPI Mobile APP and/or registering yourself at www. itgiselfpi.com or downloading ITGISelfPI Mobile APP you authorize US to contact you via email or phone call or sms and offer/assist you with our. You hereby agree that you authorize WE to contact you for the above mentioned purposes even if you have registered yourself under DND or DNC or NCPR service(s). Your authorization, in this regard, shall be valid as long as your account is not deactivated by either you or us. By visiting and/or using our website, you agree to this Privacy Policy. This Privacy Policy applies to current and earlier visitors to our Website/ users of our APP.

Definitions

Unless otherwise provided in this Privacy Policy, the terms capitalized in the Privacy Policy shall have the meaning as provided hereunder:

a) “Device” shall mean computer, mobile or other device used to access the Services.

b) “Device Identifier” shall mean IP address or other unique identifier for the Device.

c) “Mobile Application” shall mean application provided by us on the Device to access the Services.

d) “Mobile Device Information” shall mean hardware details of Mobile like build, IMIE No, iPhone/Android Version etc.,

e) “Protected Information” shall mean such categories of information that could reasonably be used to identify you personally, including your name, e-mail address, and mobile number.

f) “Access Information” shall mean information collected as you access our services

Controllers of Personal Information:

Your personal data will be stored and collected by Naadi KPO Services LLP.

We may ask you to provide us with certain Protected Information. We may collect this information through various means and in various places through the Services, including account registration forms, contact us forms, or when you otherwise interact with us. When you sign up to use the Services, you create a user profile. We shall ask you to provide only such Protected Information which is for lawful purpose connected with our Services and necessary to be collected by us for such purpose.

We are presently requesting for:

i) Name

ii) Email

iii)Employee/Intermediary Code

iv) Address

v) Mobile phone Number

Information Captured as you Access our Services:

a) In addition to any Protected Information or other information that you choose to submit to us, we may use a variety of technologies that automatically (or passively) collect certain information whenever you visit or interact with the Services (“Access Information”). This Access Information may include the browser that you are using, the URL that referred you to our Services, all of the areas within our Services that you visit, and the time of day, among other information. In addition, we collect your Device Identifier for your Device. A Device Identifier is a number that is assigned to your Device used to access the Services, and our software identify your Device by its Device Identifier.

b) In addition, tracking information is collected as you navigate through our Services, including, but not limited to geographic areas. Your mobile phone will send your GPS coordinates, during the time of inspection, to our servers.

c) Access Information may be collected using a cookie. If you do not want information to be collected through the use of cookies, your browser allows you to deny or accept the use of cookies. Cookies can be disabled or controlled by setting a preference within your web browser or on your Device.

If you choose to disable cookies or flash cookies on your Device, some features of the Services may not function properly or may not be able to customize the delivery of information to you. The Company cannot control the use of cookies (or the resulting information) by third parties, and use of third party cookies is not covered by our Privacy Policy.

Information Collectyed by ITGISelfPI Mobile App:

a) Our Services are primarily provided through the ITGISelfPI Mobile App. We may collect and use technical data and related information, including but not limited to, technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to such Mobile Apps.

b) When you use any of our ITGISelfPI Mobile App, the ITGISelfPI Mobile App may automatically collect and store some or all of the following information from your mobile device in addition to the Device Information without limitation

c) The manufacturer and model of your Mobile Device

d) Your mobile Operating System

e) The type of mobile internet Browsers you are using

f) Your Geolocation

g) Information about how you interact with the ITGISelfPI Mobile App and any of our web sites to which the ITGISelfPI Mobile App links, such as how many times you use a specific part of the ITGISelfPI Mobile App over a given time period, the amount of time you spend using the ITGISelfPI Mobile App, how often you use the ITGISelfPI Mobile App, actions you take in the ITGISelfPI Mobile App and how you engage with the ITGISelfPI Mobile App

h) Information to allow us to personalize the services and content available through the ITGISelfPI Mobile App i) Data from SMS/ text messages upon receiving Device permissions for the purposes of

(1) Issuing and Receiving one time passwords and other device verification, and

(2) Automatically filling verification details during financial transactions, either through us or a third-party service provider, in accordance with applicable law. We do not share or transfer SMS/ text message data to any third party other than as provided under this Privacy Policy.

Purposes of collection of your data:

WE collects your information when you register for an account, when you use its products or services, visit its Website's pages. When you register with itgiselfpi.com or ITGISelfPI Mobile APP, you are asked for submitting certain information which may be personal to you such as first name, last name, state and city of residence, email address, mobile number, date of birth,etc. Once you register at the Website and sign in you are not anonymous to us. Also, you are asked for your contact number during registration and may be sent SMSs, notifications about our services to your wireless device. Hence, by registering you authorize the WE to send texts and email alerts to you with your login details and any other service requirements, including promotional mails and SMS.

We use your information in order to:

1. Submit our Suvey Inspection Report to Insurance Company

2. Respond to queries or requests submitted by you.

3. Process orders or Suvey Inspection required by you.

4. Administer or otherwise carry out our obligations in relation to any agreement with our Principal Insurance Company.

5. Anticipate and resolve problems or facilitate with any services supplied to you.

6. To tell you about new features updated in the Mobile APP.

7. As otherwise provided in this Privacy Policy.

Information Sharing and Disclosure:

WE may share your Information submitted on the Website to any third party/service provider/business partner without obtaining your prior consent in the following limited circumstances:

1. When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms and Conditions; for complying with the applicable laws and regulations.

2. WE proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

3. WE may use third-party advertising companies to serve ads when the user visits the Website. These companies may use personal information about the user’s visit to the Website and other websites in order to provide advertisements about goods and services of interest to the user.

How & When we are required to diclose information to Third Parties:

We do not sell, share, rent or trade the information we have collected about you, and other information shared through ITGISelfPI Mobile App other than as disclosed within this Privacy Policy or at the time you provide your information.

We are not responsible for the privacy policies and practices of such third parties and, therefore, you should review the privacy policies and practices of such third parties prior to agreeing to receive such information from them. If you later decide that you no longer want to receive communication from a third party, you will need to contact that third party directly.

Third Parties providing service to us to complete our responsibility

We use third party companies and individuals to facilitate our Services, provide or perform certain aspects of the Services on our behalf to provide the Pre Inspection Services, other third parties to host the Services, design and/or operate the Services’ features, track the Services’ analytics, engage in anti-fraud and security measures, provide customer support, provide geo-location information to our drivers, host our job application form, perform technical services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Services‘ features), or perform other administrative services. These third parties will have access to user information, including Protected Information to only carry out the services they are performing for you or for us. Each of these third parties are required to ensure the same level of data protection as us and are obligated not to disclose or use Protected Information for any other purpose. Analytics may set and access their own cookies, web beacons and embedded scripts on your Device and they may otherwise collect or have access to information about you, including non-personally identifiable information. We use a third party hosting provider who hosts our support section of our website. Information Collected within this section of our website by such third party is governed by our Privacy Policy.

Law of the Land:

We are a Law abitiding organisation. We cooperate with Government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, preserve, transfer and disclose your information (including Protected Information, IP address, Device Information or geo-location data), to Government or law enforcement officials or private parties as we reasonably determine is necessary and appropriate

Reorganisation:

We may share your information, including your Protected Information and Access Information with our parent, subsidiaries and affiliates for internal reasons, including business and operational purposes. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Services or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our membership interests and/or assets or other corporate change, including, during the course of any due diligence process.

We Collect Cookies :

A cookie is a piece of data stored on the user's computer tied to information about the user. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time. Session ID cookies may be used by PRP to track user preferences while the user is visiting the website. They also help to minimize load times and save on server processing. Persistent cookies may be used by PRP to store whether, for example, you want your password remembered or not, and other information. Cookies used on the PRP website do not contain personally identifiable information.

Log Files:

As a standard operating process, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer to you, to improve marketing, analytics or site functionality.

Email- Opt out:

If you are no longer interested in receiving e-mail announcements and other marketing information from us, please e-mail your request at: dinesh@riskinspections.com. Please note that it may take about 10 days to process your request.

Security:

We employ appropriate technical and organizational security measures at all times to protect the information we collect from you. We use multiple electronic, procedural, and physical security measures to protect against unauthorized or unlawful use or alteration of information, and against any accidental loss, destruction, or damage to information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. Further, you are responsible for maintaining the confidentiality and security of your login id and password, and may not provide these credentials to any third party. It will be our endeavour to offer highest possible security for your transaction on our App or Web Site.

Third Party Advertising:

We may use third-party advertising companies and/or ad agencies to serve ads when you visit our Website. These companies may use information (excluding your name, address, email address, or telephone number) about your visits to this Website in order to provide advertisements on this Website and other third party websites about goods and services that may be of interest to you.

We use third-party service providers to serve ads on our behalf across the internet and sometimes on this Website. They may collect anonymous information about your visits to Website, and your interaction with our products and services. They may also use information about your visits to this and other Websites for targeted advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major Websites. No personally identifiable information is collected or used in this process.

Links to Other Websites:

There might be affiliates or other sites linked to itgiselfpi.com. Personal information that you provide to those sites are not our property. These affiliated sites may have different privacy practices and we encourage you to read their privacy policies of these website when you visit them.

Changes in this Privacy Policy:

WE reserve the right to change this policy from time to time, at its sole discretion. We may update this privacy policy to reflect changes to our information practices. We encourage you to periodically review

Social Media:

Our online and mobile Services may include social media features, such as the Facebook Like button, and actions such as a “Share This” button, or interactive mini-programs that run on our Online and Mobile Services. These features may collect your IP address, photograph, which page you are visiting on our online or mobile Services, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our online Services. Your interactions with these features and widgets are governed by the privacy policy of the company providing them.

Updation of Information and Cancellation:

(a) You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your Protected Information changes, or if you no longer desire our Services, you may correct, delete inaccuracies, or amend information by making the change on our member information page or by contacting us through through email address mentioned on our website or ITGISelfPI Mobile App. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable.

(b) You may also cancel or modify your communications that you have elected to receive from the Services by following the instructions contained within an e-mail.

(c) If upon modifying or changing the information earlier provided to Us, we find it difficult to permit access to our Services to you due to insufficiency/ inaccuracy of the information, we may, in our sole discretion terminate your access to the Services by providing you a written notice to this effect on your registered email id.

(d) If you wish to cancel your account or request that we no longer use your information to provide you services, contact us through through email address mentioned below or on the Mobile App. We will retain your Protected Information and Access Information (including geo-location) for as long as your account with the Services is active and as needed to provide you services. Even after your account is terminated, we will retain your Protected Information and Access Information (including geo-location and transaction history) as needed to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to cancellation of an account, investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and for other business reason. After a period of time, your data may be aggregated, and then may be held by us as long as necessary for us to provide our Services effectively, but our use of the aggregated data will be solely for analytic purposes.

Secutiry:

The Protected Information and Access Information we collect is securely stored within our databases, and we use standard, industry-wide, commercially reasonable security for protecting your information. However, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet or wireless communication, and any information you transmit to the Company you do at your own risk. We recommend that you not disclose your password to anyone.

Nominated/Grievance Officer:

In case you have any grievances with respect to in accordance with applicable law on Information Technology and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Dinesh HV.

#201, II Floor, Brigade MM Annexe,

No.36-44, K.R.Road, Yediyur,

Jayanagar 7th Block,

Bengaluru - 560082 Karnataka

If you have questions, concerns, or suggestions regarding our Privacy Policy, we can be reached at dinesh@riskinspections.com.